Shipping policy
Last updated: May 2025
BUDDIE — BUILT DIFFERENT
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ORDER PROCESSING
- Orders processed within
24-48 hours
- Orders placed after 5pm —
processed next business day
- No processing on Sundays
and public holidays
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DELIVERY TIME
Standard Delivery:
- Metro cities — 2-4 business days
- Other cities — 4-7 business days
Express Delivery:
- Available at checkout
- 1-2 business days (selected cities)
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SHIPPING CHARGES
- Free shipping on orders above ₹999
- Below ₹999 — ₹79 shipping charge
- Express delivery — ₹149
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TRACKING
- Tracking number sent via
email and SMS after dispatch
- Track at our courier partner
website
- Tracking updates within
24 hours of dispatch
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DELIVERY AREAS
- We deliver across India
- Remote areas may take
additional 2-3 days
- International shipping —
currently not available
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FAILED DELIVERY
- 3 delivery attempts made
- After 3 attempts — order
returned to us
- Reshipping charges applicable
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DAMAGED IN TRANSIT
- Email us within 48 hours
- Attach photos
- Full replacement or refund —
no questions asked
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CONTACT US
Email: support@buddieclothing.com
Instagram: @buddieclothing
WhatsApp: +91 8743996767
Response within 24 hours
Monday to Saturday — 10am to 7pm IST
BUDDIE — BUILT DIFFERENT